Privacy Policy

Last Updated: April 30, 2026

US Penn Logistics (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

a. Personal Information

Information that identifies, relates to, or could reasonably be linked to you, including:

  • Full name
  • Email address
  • Phone number
  • Billing and payment details
  • Business or company information (if applicable)

b. Non-Personal Information

Information that does not directly identify you, such as:

  • Browser type and version
  • IP address
  • Device information
  • Website usage data and analytics

2. How We Use Your Information

We use the information we collect for legitimate business purposes, including:

  • Providing, operating, and maintaining our logistics services
  • Processing transactions and sending confirmations
  • Communicating with you (customer support, updates, service notifications)
  • Improving website functionality and user experience
  • Analyzing usage trends and performance
  • Ensuring security and preventing fraud

We do not sell, rent, or trade your personal information, including phone numbers or SMS consent, to third parties.

3. Sharing of Information

We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party vendors (e.g., payment processors, IT services, analytics providers) who assist in operating our business
  • Legal Requirements: When required to comply with applicable laws, regulations, or legal processes
  • Business Transfers: In connection with mergers, acquisitions, or asset sales

All third parties are required to maintain the confidentiality and security of your information.

4. SMS and Communications Compliance

If you opt in to receive SMS communications:

  • You consent to receive transactional or service-related messages
  • Message frequency may vary
  • Standard message and data rates may apply
  • You may opt out at any time by replying “STOP”

We do not share or sell SMS consent or phone numbers to third parties under any circumstances.

5. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to:

  • Enhance user experience
  • Analyze website traffic
  • Customize content

You may adjust your browser settings to refuse cookies; however, some features of the website may not function properly.

6. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal information.

However, no system is completely secure, and we cannot guarantee absolute security of your data.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal, tax, and regulatory obligations
  • Resolve disputes and enforce agreements

8. Your Privacy Rights (U.S. Residents)

Depending on your state of residence (e.g., California, Virginia, Colorado), you may have rights including:

  • The right to access your personal data
  • The right to request deletion
  • The right to correct inaccurate information
  • The right to opt out of certain data uses

To exercise your rights, please contact us using the information below.

9. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

If we become aware that such information has been collected, we will promptly delete it.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage users to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.